Pre-orders

Why so many dresses are pre-orders

Independent brands rarely produce stock in advance. They open a pre-order window, often one or two weeks, count the orders, then produce the print. This keeps prices low and lets them offer more sizes and colourways, but it means waiting.

Deposit and balance

Chinese brands commonly split payment into a deposit (定金) when the window opens and a balance (尾款) shortly before shipping. When a brand does this, we do the same: you pay the deposit part of the item price when we order, and the balance when the brand asks for it. If a brand takes full payment up front, so do we. Our fee is charged with the first payment.

How long it takes

The brand's stated time starts after the window closes. Thirty to sixty days is common; popular releases can take longer. Every product page and quote shows the brand's own estimate. We tell you if the brand announces a delay.

Sizes on pre-orders

The size is fixed when the window closes. Check your measurements against the chart carefully (see the size guide) and send them to us; we flag tight fits before ordering.

If the brand cancels or cannot supply

If a brand cancels a print or cannot make your size, everything you paid us is refunded, including our fee. If you decide to cancel yourself, the brand's own rule applies: deposits are usually non-refundable once the window has closed. See returns.

Waiting for several pieces

Storage is free for 60 days after the last item arrives, so you can ship a pre-order together with in-stock pieces and pay for one parcel.